Accessibility Statement

Last updated: April 5, 2026

Farlain Advisory is committed to making our website accessible to all visitors, including those with disabilities. We believe that accessibility is essential to inclusive design and are continuously working to improve the user experience for everyone.

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Our Commitment

Farlain Advisory is committed to making our website accessible to all visitors, including those with disabilities. We aim to provide an inclusive digital experience that enables everyone to navigate, understand, and interact with our content without barriers.

Accessibility is an ongoing effort. We are actively identifying and resolving accessibility issues, and we value feedback from our users about how we can improve.

Accessibility Standard

We target WCAG 2.0 Level AA compliance in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). This standard ensures that our website meets internationally recognized accessibility guidelines and provides equitable access to information and functionality.

WCAG 2.0 Level AA compliance means our website provides:

What We Are Doing

We have implemented the following accessibility features and practices across our website:

Semantic HTML Structure

We use semantic HTML elements (headings, lists, landmarks) to create a logical document structure that screen readers can navigate effectively. This helps users with visual impairments or cognitive disabilities access content in a meaningful order.

Keyboard Navigation

All interactive elements, including forms, buttons, and links, are fully navigable using keyboard controls alone. Users can tab through the page, activate buttons with Enter or Space, and navigate without requiring a mouse.

Color Contrast

Text and interactive elements meet WCAG AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text). This ensures readability for users with low vision or color blindness.

Descriptive Form Labels and Error Messages

All form fields have clear, associated labels that are properly connected to input elements. Error messages are descriptive and indicate exactly what correction is needed, helping users with cognitive disabilities or screen readers understand what went wrong.

Responsive Design

Our website is fully responsive and works across all screen sizes and device types. Content reflows and scales appropriately for mobile devices, tablets, and desktops, providing a consistent experience for users with low vision who may zoom in significantly.

Text Alternatives for Non-Text Content

Images include descriptive alternative text (alt text) that conveys the meaning and purpose of the image. Decorative images are marked as such so screen readers skip over them appropriately.

Focus Indicators

Interactive elements display a visible focus indicator when navigated with the keyboard. This helps users understand where they are on the page and is essential for keyboard and voice control users.

Language and Clarity

We write clearly and avoid unnecessary jargon, making our content accessible to users with cognitive disabilities. Page structure uses headings and short paragraphs to support readability and comprehension.

Known Limitations

We are actively working to identify and resolve accessibility issues. Some areas of the site, particularly the diagnostic questionnaire's interactive elements, may have limitations we are still addressing.

If you encounter specific accessibility issues on our site, please let us know so we can prioritize improvements. Your feedback helps us identify barriers and make our site more accessible for everyone.

Feedback and Support

If you experience any difficulty accessing content on our site, or have suggestions for how we can improve accessibility, please contact us:

Email: andrew@farlain.ca

Response Time: We will respond to accessibility feedback within 5 business days

When reporting an accessibility issue, please include:

We take accessibility feedback seriously and will work with you to resolve the issue. Your input is invaluable in helping us build a more inclusive website.

Formal Complaints

If you believe Farlain Advisory is not meeting our accessibility obligations under the AODA, you have the right to file a formal complaint:

Ontario Human Rights Commission

Accessibility Directorate of Ontario

Commitment: We are dedicated to ensuring our website is accessible to everyone. Accessibility is not just a feature. It is a fundamental requirement of inclusive digital design. We will continue to invest in accessibility improvements and welcome your partnership in building a more accessible online experience.